eCommerce Consultancy Service

Due to the fast-growing eCommerce industry and its peculiar characteristics, it is important to have an appealing and easy-to-use site and also should be supported by marketing activities that bring customers to shop. Our eCommerce consultants are experts in the field to provide cutting- edge technology solutions and to transform your business process to leverage the real potential of your businesses.

E-commerce consulting modules

Business Plan & Research:

We work with you to make a plan, so you can take actionable steps towards reaching your goal. Our team will study the market for your unique requirements- the trends, the demographics, what’s in or not. We provide a detailed report containing SWOT analysis and everything else you need to rank your business position and reach your customers on a large scale.

Our eCommerce consultant will come up with innovative eCommerce business ideas that let you differentiate your business from the crowd. For instance, it can be getting a mobile-optimized store if none of the other players in your segment are doing it.

Fact: According to consultancy, 20% of commerce businesses don’t have a transactional mobile website.

Operations & Business Process Management:

eCommerce store has multiple channels, vendors, and an inventory, which makes it a little tricky, so our dedicated team will take care of your eCommerce operations from scratch.

We will keep your stock up to date, resolve disputes, and handle returns, track shipment, and everything else that’s needed for smooth customer experience. We also provide integration support for vendors and partners, along with dedicated helpdesk if required.

Our eCommerce operations management takes complete care of your catalog and content. We will ensure that every picture is appealing with well-written descriptions and the correct availability status.

Marketing and Revenue Forecasting:

Figures may vary, on an average, almost 70 percent of eCommerce businesses fail because of a lack of marketing and revenue forecasting. It is essential to analyze consumer behavior and study their shopping habits. Our team of marketing experts will use them as a tool and guide you on where to spend your marketing budget and where to stop.

Our marketing experts smartly use your budget so that you can reach your targeted audience. Small and medium-sized eCommerce stores get 30 percent traffic from search engines, whereas more than 80 percent of users refer to social media recommendations before shopping online. Therefore, we hit the right blend of social media-friendly and bot-friendly marketing to get you the most massive possible audience. Our team believes in conversation and value for money.